zmcgold.com
Cancellation Policy
In case of any discrepancy we can cancel any of the orders. A few reasons for cancellation from our end usually include limitation of the product in the inventory, error in pricing, error in product information etc. We also have the right to check out for extra information for the purpose of accepting orders in a few cases. We make sure to notify you if in case your order is cancelled partially or completely or if in case any extra data is required for the purpose of accepting your order. If the order is cancelled from our side then 100 % of the amount will be refunded to your bank account or the equal Value will be added to your shopping wallet depending on what choice you make.
Once you place the order, such order can be cancelled within 4 working days from your end and 100 % of the Invoice Amount Will be credited in your Shopping Wallet. In Case you require Cash refund against your cancellation of order then 98% of the Invoice Amount will be refunded to your Bank Account within 15 working days. Once the request of cancellation is received by us, we make sure to refund the amount to your bank account with the help of a suitable mode of payment within 15 working days. After the process of refund is initiated, you would receive amount of refund directly to your account.
Cancellation of order will attract difference in rates plus additional 2% of the total invoice value. Customised orders will never be cancelled.
If in case the amount is deducted from your account and the transaction has failed, we will make sure to credit (refund) the entire amount to your bank account soon.