Personal Information That May Be Collected-
ZMC shall collect and store any information that you may provide on our Website. To enable you to become a member or subscriber of our Website we need to have your basic Personal Information. Apart from this, when you visit our site, our systems collect details about your computer's personal information like your IP address. Please note that your IP address does not identify you personally.
No use of this Website is directed towards children. ZMC does not knowingly collect Personal Information from children or sell of its Products to children.
Use of Information Collected-
ZMC owns all the information collected via the Website. As applicable, the information collected by ZMC shall be used to contact you about the Website and Website related news, if any available on the Website; monitor and improve the Website; calculate the number of visitors to the Website and to know the geographical locations of the visitors; update you on all the special offers available on the Website and provide you with a better shopping experience. Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, credit card processing companies, vendors etc. to enable them and ZMC to perform their duties and fulfill your order requirements. ZMC does not allow any unauthorized persons or organization to use any information that ZMC may collect from you through this Website.
When you contact ZMC through any means such as chat/ email, ZMC reserves the right to include your email ID for marketing communications. You can unsubscribe from such communications anytime you wish to do so.
All Users will be required to register on the Website and become Members prior to the completion of any transaction / purchase on the Website
Registration is only a one time process and if the Member has previously registered, he shall login / sign into his / her account. You will be required to provide us with your name and other details, including but not limited to, e-mail, contact number, contact address and customer verification question (example: your mother's maiden name), which will be used for verification purposes.
Only registered Members can make purchases online. In the event of a User wishing to make the purchase, the User will be required to register with the website after adding the item to the shopping cart. The Members shall also provide any other mandatory information required under law (like Personal Account Number (PAN) at the time of purchase.
All orders are considered complete only after the payment has been received by zeromakingcharges.com.
In the event the bank rejects to honour any payment transaction made by a Member towards an order, ZMC shall have the right to refuse to ship the order to the Member without any liability whatsoever.
ZMC on its Website offers several tools that allow you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your zeromakingcharges.com passwords and/or accounts. It is your sole responsibility to:
(1) control the dissemination and use of activation codes and passwords;
(2) authorize, monitor, and control access to and use of your zeromakingcharges.com account and password;
(3) promptly inform ZMC of any need to deactivate a password. You grant ZMC and all other persons or entities involved in the operation of the Site the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Site. ZMC cannot and does not assume any responsibility or liability for any information you submit, or your or third parties' use or misuse of information transmitted or received using ZMC /Website tools and services.
FINANCIAL DETAILS & PERSONAL INFORMATION
USAGE RESTRICTIONS By Using This Website You Represent And Warrant That:
You have attained age of majority and competent to enter into legally binding contract according to the Indian Contract Act.
Your membership is solely for your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited.
Your personal and non-commercial use of this Website shall be subjected to the following restriction (i) you may not modify any content of the Website, including but not limited to, any public display, description, performance, sale, rental, pricing of the product; (ii) you may not decompile, reverse engineer, or disassemble the content, or (iii) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content.
You will not (i) use any Product or service available on the Website for commercial purposes of any kind, or (ii) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (iii) use the Website in any way that is unlawful, or harms ZMC or any other person or entity, as determined in the ZMC ’s sole discretion. You will not post, submit, upload, distribute or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website.
You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "spamming," "flooding," "trolling," "phishing" and "griefing" as those terms are commonly understood and used on the Internet.
You will not delete or modify any content of the Website, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.
All information, content and material contained in the Website are ZMC’s copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to ZMC . No information, content or material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without ZMC’s express written permission.
You expressly understand and agree that:
The information, content and materials on this website and / or services are provided on an "as is" and "as available" basis. ZMC and all its subsidiaries, affiliates, directors, officers, employees, agents, partners and licensors disclaim all warranties of any kind, either express or implied, including but not limited to, implied warranties on merchantability, fitness for a particular purpose and non-infringement.
ZMC makes all reasonable efforts to display the products listed for sale on its web site(s) as accurately as possible, however, ZMC cannot guarantee that your monitor's display of any product color, texture or detail will be accurate. ZMC does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. While ZMC makes every effort to ensure that the products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, ZMC reserves the right to refuse the sale of that item.
ZMC does not warrant that the functions contained in content, information and materials on the website, including, without limitation any third party sites or services linked to the website and / or services will be uninterrupted, timely or error-free, that the defects will be rectified, or that the website or the servers that make such content, information and materials available are free of viruses or other harmful components.
Any material downloaded or otherwise obtained through the website and / or services are accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.
Those who access the Website do so, on their own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws.
CANCELLATION BY ZMC
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, inaccurate Personal Information/delivery address or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged or on realisation of cheque etc through offline payment route, the said amount will be reversed back in your Card Account or bank account.
To provide a safe and secure shopping experience, In the event of detecting any suspicious activity, ZMC reserves the right to cancel pending and future orders without any liability.
We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, or on Account of the Member/ Cardholder having exceeded the pre-set limit mutually agreed with the acquiring bank from time to time.
USAGE OF PUBLIC AREAS
Public Areas shall be ZMC’s public and member to member areas. You agree that you will not upload or transmit any communications or content of any type to the Public Areas that infringe or violate any rights of any party. By submitting communications or content to the Public Areas, you agree that such submission is non-confidential for all purposes.
If you make any such submission, you agree that you will not send or transmit on the Website or to ZMC by email, (including through the email addresses listed on the "Contact Us" link) any communication or content that infringes or violates any rights of any party. If you submit any business information, idea, concept or invention to ZMC by email, you agree such submission is non-confidential for all purposes.
If you make any submission to a Public Area or if you submit any business information, idea, concept or invention to ZMC by email, you automatically grant-or warrant that the owner of such content or intellectual property has expressly granted ZMC a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed.
If you use a Public Area, such as refer a friend, facebook wall and chat room, bulletin board or community, you are solely responsible for your own communications and the consequences of posting those communications, and your reliance on any communications found in the Public Areas
ZMC and its licensors are not responsible for the consequences of any communications in the Public Areas. In cases where you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately
ZMC may sublicense its rights through multiple tiers of sublicenses. If you wish to keep any business information, ideas, concepts or inventions private or proprietary, do not submit them to the Public Areas or to ZMC by email. We try to answer every email in a timely manner, but are not always able are bound to do so. Any communication within these Public Areas shall comply with various terms and conditions specifically mentioned herein
A consideration of being allowed to use the Public Areas, you agree that the following actions shall constitute a material breach of these Terms and Conditions/User Agreement:
1. Using a Public Area for any purpose in violation of local, state, national, or international laws;
2. Posting material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others;
3. Posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by zeromakingcharges.com.com in its sole discretion;
4. Posting advertisements or solicitation of business;
5. After receiving a warning, continuing to disrupt the normal flow of dialogue, or posting comments that are not related to the topic being discussed (unless it is clear the discussion is free-form);
6. Posting chain letters or pyramid schemes;
7. Impersonating another person;
8. Distributing viruses or other harmful computer code;
9. Harvesting or otherwise collecting information about others, including email addresses, without their identification for posting or viewing comments; consent;
10. Allowing any other person or entity to use your identification for posting or viewing comments
11. Posting the same note more than once or "spamming"; or
12. Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Public Area or the Site, or which, in the judgment of ZMC, exposes ZMC, the Website or any of its affiliates, directors, other customers or suppliers to any liability or detriment of any type
ZMC reserves the right (but is not obliged) to do any or all of the following:
1. Record the dialogue in public areas.
2. Investigate an allegation that a communication(s) do (es) not confirm to the terms of this section and determine in its sole discretion to remove or request the removal of the communication(s).
3. Remove communications which are abusive, illegal, or disruptive, or that otherwise fail to conform to these Terms and Conditions.
4. Terminate a User/Member's access to any or all Public Areas upon any breach of these Terms and Conditions.
5. Monitor, edit, or disclose any communication in the Public Areas.
6. Edit or delete any communication(s) posted on the zeromakingcharges.com Site, regardless of whether such communication(s) violate these standards. ZMC or its affiliates shall have no liability or responsibility to Users or Members or any other person or entity for performance or non-performance of the aforementioned activities.
As per these Terms, Users and Members are solely responsible for every material or content uploaded on to the Website. ZMC does not review the contents in any way before they appear on the Website. ZMC does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to customer service at ZMC.
TERMINATION/ ACCESS RESTRICTION
You agree that ZMC may under certain circumstances and without prior notice, immediately terminate the User/Member's user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, etc.
When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
TERMINATION / ACCESS RESTRICTION
You agree that ZMC may under certain circumstances and without prior notice, immediately terminate the User/Member's user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, etc.
If the customer wishes to exchange any jewellery that is purchased from ZMC they can do so, by returning the same to ZMC’s registered address or to any of our stores in India. Lifetime exchange Policy as stated below:
The platinum and gold rate of www.zeromakingcharges.com or of that of the store is applicable at the time of exchange will be considered as the benchmark rate.
98% value of benchmark Jewellery gold rate
98% value of benchmark Jewellery gold rate and 90% value of invoice value of diamonds
Era or Uncut Jewellery
98% value of benchmark Jewellery gold rate & 70% invoice value of uncut diamonds
Precia or Precious stone Jewellery (Ruby, Emerald, Sapphire)
98% value of benchmark gold rate& 75% invoice value of precious stone
Solitaire diamond only
100% prevailing market value of solitaire diamond subject to maximum of Rs. 10lacs
Solitaire diamond studded jewellery
100% prevailing market value of solitaire diamond subject to maximum of
Rs. 10lacs.98% value of benchmark gold rate & 90% invoice value of diamond
98% value of benchmark platinum rate and 90% invoice value of diamond
98% value of benchmark gold rate
Making Charge, Other stones and taxes
No exchange value
All products will undergo quality checks before the exchange is initiated. ZMC Jewellery Pvt Ltd reserves the right to calculate the buyback amount of the product depending on the final evaluation by our quality check team.
GENERAL LIMITATION ON LIABILITY
You agree that under no circumstance will ZMC or any of our affiliates and our and their directors, officers, members, employees, agents, representatives, attorneys, predecessors, successors or assigns, be liable for any indirect, incidental, special, punitive, exemplary, or consequentional damages (including, but not limited to, lost profits and damages that result from inconvenience, delay, loss of use, or physical or psychological injury) related to or arising out of use of the Product and Website provided by us, and the contents of the Product and the Website, arrangements made based on information related to or obtained from the Product and Website, or Products or services related to or obtained from the product and Website, even if we or they have been advised of the possibility of such damages.
In no event shall ZMC be liable for any direct‚ indirect‚ incidental‚ special‚ incidental‚ consequential or exemplary damages‚ including but not limited to, damages for loss of profits‚ goodwill‚ use‚ data or other intangible losses arising out of or in connection with the Site‚ its Products, services or this Agreement (however arising, including negligence). ZMC ‚ its associates and technology partners make no representations or Warranties about the accuracy‚ reliability‚ completeness‚ correctness and/or timeliness of any content‚ information‚ software‚ text‚ graphics‚ links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted.
ZMC shall not be liable to you or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to: (i) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Website or (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Website; or (v) any other matter relating to the Website; or (vi) for any incompatibility between the Website and / or services and any other website, service, software or hardware.
ZMC shall be relieved of all its responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond ZMC’s reasonable control including, without limitation, acts of god, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, orders of domestic or foreign courts or tribunals, non-performance of third parties, or any reasons beyond the reasonable control of ZMC.
ZMC’s liability in any circumstance is limited to the amount/ final selling price of the Product paid by you to ZMC at the time of purchase.
You agree to defend, indemnify, and hold ZMC and our affiliates, and our and their respective directors, officers, members, employees, agents, representatives, attorneys, successors and assigns, harmless from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses (including reasonable attorneys' fees and litigation expenses), relating to or arising from:
(i) your use of the Site, any website materials, or services obtained on or through the Site;
(ii) any arrangements you make based on information obtained on or through the Site;
(iii) any breach by you of User Agreement. Further in the event of your breach of this User Agreement, you agree that ZMC will be irreparably harmed and will not have an adequate remedy in money or damages. ZMC therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction immediately upon request. ZMC’s right to obtain such relief shall not limit its right to obtain other remedies.
RELATIONSHIP AND NOTICE
None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency between you and ZMC and you shall have no authority to bind ZMC in any manner whatsoever. Except as explicitly stated otherwise‚ any notices shall be given by postal mail/courier and/or through email to ZMC, Attn: email@example.comfirstname.lastname@example.org or to the email address you provide to us during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, if next day is not a holiday‚ unless the sending party is notified that the email address is invalid. Alternatively‚ we may give you notice by certified mail‚ shipping prepaid and return receipt requested‚ to the address provided to us during the registration process. In such case‚ notice shall be deemed given 3 working days after the date of mailing.
This User Agreement shall be governed and construed in accordance with the laws of India. If any dispute arises between you and ZMC during your use of the Site or thereafter‚ in connection with the validity‚ interpretation‚ implementation or alleged breach of any provision of the User Agreement‚ the dispute shall be referred to a sole Arbitrator who shall be an independent and neutral third party identified by ZMC. The place of arbitration shall be Mumbai. The Arbitration & Conciliation Act‚ 1996‚ shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. The cost of arbitration shall be as ordered by the Arbitrator.
MODIFICATION OF TERMS AND CONDITIONS OF USER AGREEMENT
ZMC may at any time modify the User Agreement without any prior notification to you. You should regularly review the User Agreement on zeromakingcharges.com. In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.
Each paragraph, clause, sub-clause and provision of this User Agreement shall be severable from each other and if for any reason any point, paragraph, clause, sub-clause or provision is invalid or unenforceable, such invalidity or enforceability shall not prejudice or in any way affect the validity or enforceability of any other point, paragraph, clause, sub-clause or provision, which shall be read and construed so as to give thereto, the full effect thereof, subject only to any contrary provision of the law to the effect that where this provision of this User Agreement or any point, paragraph, clause, sub-clause or provision hereof would be but for the provisions of this paragraph read and construed as being void or ineffective it shall nevertheless be a valid User Agreement,, point, paragraph, clause, sub-clause or provision, as the case may be, to the full extent to which it is not contrary to any provision of the law.
The Site uses technology from Google Analytics and Webtrekk GmbH (www.webtrekk.de) through which data is collected and stored for marketing and optimization purposes and data use profiles are prepared under a pseudonym. Cookies may be used for this. The cookies enable recognition of the Internet browser. The data collected with these technologies is not used, without separate authorization by the person concerned, to personally identify the visitors to this website and is not collated with personal data on the pseudonym holder. The permission for data recording and storage may at any time be cancelled with on-going effect.
The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly approximate values. While every endeavour has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of product, weather at the time of differences in display output due to lighting and digital photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the product received. ZMC believes that all online buyers are aware that colors seen on a monitor will be slightly different as compared to the actual product or accessories ordered. We wish to clarify and ascertain that every customer who orders any jewellery from www.zeromakingcharges.com is aware of this genuine problem.
For product and services information, you may drop us an email at email@example.com or call our all working days helpdesk at 0251- 2205355 except public holidays.
After receiving the full and final payment, we dispatch the Product you have purchased. Once you receive the article, you will become the owner of the goods. After which the article will be held at your own risk and we will not be liable for their loss or damage.
This site relies in part on software to work. Whilst we will monitor the site, we cannot guarantee that the site or any individual feature of the site will be error free, available all the time and/or free from viruses.
Nothing in these terms will affect any liability we may have:
(a) For fraudulent misrepresentation.
(b) For death or personal injury arising from our negligence.
(c) For breach of any condition as to title or quiet enjoyment of or in relation to any goods supplied by us.
(d) In relation to any other liability, including any liabilities under any legislation for the sale of goods or supply of services that may not be excluded, or limited, by applicable law.
All intellectual property rights, including copyrights, in this Website are owned by or licensed to ZMC. Any use of this Website or its contents for copying, storing, downloading, selling, duplicating or scrapping for commercial use or for any other purpose whatsoever, in whole or in part is prohibited.
CONSENT FROM YOU
Zmc Jewellery Pvt Ltd.
02, The hayer Premier,
Rambaug lane No.06,