- If the customer wishes to return our product, he/she can do so within 10 days. We will ensure that 96% of the Invoice amount is added to the customer’s virtual Account within 10 working days. Below mentioned conditions are applicable for refund.
- You can find registered address on www.zmcgold.com and the refund will be applicable only if the product is shipped to the registered address within 10 days.
- This refund facility is available only through www.zmcgold.com and not through other stores in India.
- This refund is subject to quality confirmation by our skilled quality assurance team and on verification that the packaging of the same is complete with all the documents like insurance certificate, original invoice and product certificate.
- This policy is not applicable for products that are ordered with specific indications like customization, engraving, purchase using promotion code or by discount coupon.
- The product has to be returned at the sole responsibility of the Buyer at the registered address of zmcgold.com.
- Once the product is received and successfully undergoes the quality check, the refund shall be done.
- 10 days refund policy is not applicable for gold coins, silver coins, loose diamonds and platinum coins.